Medical Virtual Assistant

– $10.00 Per Hour OR $1800 Per Assistant/Month (40 Hours per Week)

Our Medical Virtual Assistant successfully handles for our clients’ tasks

We have Qualified Nurses and Pharmacists (available offshore)

Virtual Medical Front Desk Assistant
Scheduling and Appointment Management
Calling – No Show Patient
Verbally Confirming Unconfirmed Appointments
Eligibility Verification /Obtaining Correct Benefit Information for Patients and entering into the system
Manage Referrals and Patient Follow-ups
Schedule Test/Notify the Patient with Instruction
Schedule Appointment with Specialist
Prior Authorization
Clinical Document Management

Our Medical Virtual Front desk starting hourly rate is only $10.00/-hour with absolutely no hidden charges or setup costs. Our hassle-free, no-contract policy means you can cancel any time. This ignores risk to you and assure our Medical Virtual Front desk earn your business every day. Medical Virtual Front Desk works with your practice hours.

Our Team Provides them with a training course directed by our well qualified Co-founder and Chief Executive Officer, who has been licensed Medical Physician in Internal Medicine for last 21 Years. The system we have created allows us to provide your office with accomplished talent that you can seamlessly train in your precise workflow.

An experienced virtual front desk, with excellent communication abilities, can be a valuable asset to a busy practice or healthcare facility, taking over administrative work so providers and their staff can take care of patients.

Utilize In-House Resources More Adequately

Contracting a virtual front desk reduces headcount, payroll, benefits and management issues. Decreasing in-house staff also mitigates COVID-19 exposure. Your office team will be able to focus on hands-on, clinical support.

Assure Availability

Your virtual front desk is readily available using a number of remote collaboration tools. MD health cares will assign a dedicated assistant, or assistants, with backup experience to fill in at a moment.

Accountability

A time-tracking software that allows our internal staff to carefully monitor activity movement during work hours when the Medical Virtual Front Desk are logged in has been installed on our Medical Virtual Assistants computer to assure, they are being efficient. We can provide you with a summary activity report from the time tracking software should you require.

Access To Progressive Tools

MD Health Cares provides its virtual front desk with dynamic state-of-the-art tools, which enable them to keep record of patient messages, appointments, and referrals throughout the care continuously.

Accurate Training

Our virtual front desk receives extensive training on electronic health records (EHRs), revenue cycle management process (RCMs), and other healthcare portals. They understand the requirements and workflow of a busy medical office or healthcare facility, and are able to take on a wide range of administrative work.

Confidentiality Is Uppermost

We respect and maintain the purity of patient-provider confidentiality. No information is ever given to a third party without a patient’s written approval.

How It Works

Step 1 : Tell us the tasks you’d like your Medical and Dental Virtual Assistant to handle
Step 2 : We will send you candidates to choose from
Step 3 : Select your Medical and Dental Virtual Assistant to assign the task you want them to have to do

The same Medical Virtual Assistant and Dental Virtual Assistant will work in your practice daily during your regular office hours or whatever hours you set.

All our Medical and Dental Virtual Assistants get a referral check and a professional healthcare office training in all the basic tasks. Our Virtual Assistants will be accommodating to the clients’ particular needs.

A Medical Virtual Assistant can:

Answer your phone lines and schedule appointments virtually, since their phone can be linked to your practice’s phone line.
Be trained to do nearly any job in your office, as long as it does not require face-to-face interaction with a patient.
Have full remote access to your computer system and Electronic Health Records so that they can call no show appointments or verify the appointments, upload documents, verify insurance benefits, conduct prior authorizations, schedule tests, make appointments with specialist, send medical notes to specialists, do referral, notify patients and perform many other tasks just like an on-site employee.

Typical Daily Workflow

The typical day likely starts a morning check-in chat about tasks for the day with you, your office manager or administrative lead.
Then, your Medical Virtual Assistant starts daily work. They’re trained to complete their work independently – just like your current employees as long as it doesn’t require face to face in person interaction with the patients.
At the end of the day, the Medical Virtual Assistant log off, unless you need them to stay later. Their hours are your hours!